Payment Policy
Last Updated: November 24, 2025
Chorus Wave is committed to providing a secure and straightforward payment experience for all customers. By completing a purchase on our website, you agree to the terms outlined in this Payment Policy. Our goal is to ensure transparency, accuracy, and clarity in every transaction, so you can shop confidently and understand exactly how payments are processed.
Accepted Payment Methods
We accept a variety of secure payment methods to provide convenience and flexibility for our customers. All payment options are processed through secure, encrypted channels to protect your financial information. Customers are responsible for ensuring that the payment method they select is valid, has sufficient funds, and is authorized for online transactions.
Accepted payment methods include:
- PayPal
Payment Processing
All payments are processed in United States Dollars (USD). Payment is authorized and captured at the time of checkout. In some cases, your bank or payment provider may place a temporary hold on funds while the transaction is verified. Any such holds are outside of our control, and the timing of fund availability depends on your financial institution.
Order Confirmation
After a successful payment, customers receive an order confirmation email containing the order number, details of the items purchased, and the total amount charged. This confirmation serves as proof that payment has been received and that your order is being processed. Customers are encouraged to retain this email for their records.
Failed Payments
If a payment attempt is unsuccessful due to insufficient funds, expired cards, incorrect billing information, or other errors, the order will not be processed until a valid payment method is provided. Customers will receive a notification if their payment fails and will be guided to update their payment information to complete the purchase.
Security and Fraud Prevention
Chorus Wave takes payment security seriously. All transactions are encrypted and comply with industry-standard security protocols. We monitor for fraudulent or suspicious activity and may require additional verification for certain orders to protect both the customer and our business. Any order flagged for verification will be communicated promptly via email.
Refunds and Chargebacks
Refunds will always be processed according to our Return and Refund Policy. If a refund is issued, it will be returned to the same payment method used for the purchase. Chargebacks initiated by the customer must comply with the terms of their bank or payment provider. We reserve the right to provide evidence of the transaction, shipment, and delivery to resolve disputes fairly and transparently.
For More Information
Business Name: Chorus Wave
Business Hours: 09:00 AM to 5:00 PM (Monday to Friday) (GMT-06:00)
Business Mail: support@choruswave.shop
Business Number: +1 (214) 875-2816
Business Address: 1624 Fieldstone Dr, Little Elm, Texas 75068, United States
